PRESENTING ROOM SERVICE ACCOUNT

Hotel room service is an amenity that allows guests to order food from a hotel menu and have it delivered to their door by hotel staff so they may enjoy their meal from the comfort of their room. As the order has been served now you must present room service account to the guest. STEPS IN PRESENTING ROOM SERVICE 1. Verify room service documentation Room service deliveries will require a signature from the guest for the items delivered. The method of payment is confirmed when the order is taken. Room service delivery can be charged to the guest's room account if they use cash or credit card payments. Account docket/bill should include: *Room number *Room guest name *Account type paid on delivery by credit card or cash or change to the guest room account *Delivery time and date *A list of items in the cost of each *Total cost 2.Present room service account to the guest Most commonly guests will add room servicecharges to their room account when the